Call Us in St. Augustine, Florida, Toll Free at (866) 586-1876
Shipping and Return Policy
Most orders are shipped the same business day if placed
before 1pm EST. There is no handling charge for any size order.For orders over $50 we offer FREE standard shipping to any US address.
(Excludes Puerto Rico, and US Virgin Islands). All orders under $50 are charged a $6.95 flat rate for shipping. We offer the
following expedited shipping options:
2nd business day delivery - only $19.99 for any size
order;
Next business day delivery - only $29.99 for any size
order.
* Please note that the day of placing order is NOT counted.
For example, if you placed your order on Tuesday before 1 pm EST with a 2nd
business day delivery option, your package is supposed to arrive by the end of
Thursday of the same week.
International (outside the US)
Shipping charges are based on a flat rate.
For International shipments we use USPS Priority International and Global
Priority mail. Priority International mail takes at least 1 week to
arrive. Global Priority mail takes at least 2 weeks.However, it might take longer to arrive to some locations.Rip Line does not control shipping
timeframes and will not discount shipping charges for delayed arrivals.
Also, we strongly advise international customers to check
with their local post office if there are any fees and/or taxes for parcels
from abroad. All local fees and taxes are CUSTOMER'S RESPONSIBILITY.
Sales Tax
Based on the recipient's mailing address, 6% sales tax will only be collected
in the state of Florida.
Order Confirmation
After placing an order, you will receive an e-mail confirmation from us. This
e-mail will contain your order number. If there is a problem with your order,
you will be contacted via e-mail or phone to resolve the issue.
Rip Line Return Policy
At Rip Line, your satisfaction is our first priority. We offer a 21 day
return policy on all merchandise returned in brand new, saleable condition,
namely shoes or apparel HAVE NOT been worn.Rip Line will not reimburse original shipping charges unless the order
is incorrect or damaged as a result of our error.
Return Orders To:
Rip Line
3132 Trout Creek Ct
St
Augustine FL, 32092
Please, contact our Customer Service via email at info@riplineapparel.com or call us
toll free at 866-586-1876 to obtain a Return Authorization Number.